Customer Service Administrator

Customer Service Administrator


Customer Service Administrator sought by thriving North London Property Management Business.
Location: Closest Tube: Finchley Central Station.
My Client is one of the coolest property business in London.
Not only working with some amazing properties but they also have close ties with a number of charities and actively work to help ex-military men and women into civilian life.

We are after someone with a bright and bubbly, optimistic personality. who has strong admin skills and has an aptitude for Maths (at least a B standard at GCSE or equivalent.)
Can you be the shedding light of the office?
We are after a Customer Service Administrator to come join the team!


Job Purpose
*To carry out administrative duties relating to the ‘onboarding’ of new tenants.
*To assist the Relations Manager with admin tasks and queries relating to disputes, complaints, and inspections.
*To ensure records are kept accurate and up to date.
*To process the termination of tenants’ licences.
*To assist tenants with queries.
*To assist other departments with administrative queries and tasks.
*To assist with the daily running of the office.

Experience Needed

*At least one years administration experience in a head office environment
*Proven customer service skills
*Able to handle complex situations
*Able to understand rental incomes , part payments etc. (aptitude for Maths)
*Strong communication skills(email and telephone)

PLEASE NOTE: You will be required to be in the office, at this stage there is no working from home.


*20 days of holidays + bank holidays, Christmas closure and long service days.
*Employment assistance programme offering free medical, legal and financial advice as well as discounts on food and fitness related memberships and items.
*Staff away days.

If you want to be a part of this fast growing and successful business and just want to work for a cool company, then apply!

01628 600785

SEO: Admin/ Senior Administration/ Office Manager/ Office Administrator/ North London/ Administration

Mandeville is acting as an Employment Agency in relation to this vacancy.

How to Apply

If you would like to be considered for this position, please apply online below or alternatively call us on +44 (0)1628 600770 to discuss your suitability.

Apply Now