E-Commerce Manager

E-Commerce Manager


E-Commerce Manager wanted for a Luxury Assets/Retail Business

Salary: up to £55k + attractive benefits

Location: London

The ideal candidate will be an expert and specialist in the digital retailing market, as well as having strong experience in the offline retail market, and how e-commerce strategies can improve key metrics such as footfall, revenue and most importantly customer experience. They will be incredibly adept at managing every aspect of the client’s e-commerce function, and will also have proven experience working in luxury and tangible asset sectors within SMEs, in order to help us continue to expand our offering of luxury assets, such as whisky, timepieces and art to the public.

The successful applicant will be responsible for driving growth, maximising revenue and profitability, and building a truly world-class customer experience.
Roles and Responsibilities:

– Develop and execute the e-commerce strategy: You will be responsible for developing and
implementing the overall e-commerce strategy in line with the company’s goals,
objectives, and budget.
– Implementing and overseeing marketing strategies: Further to the e-commerce strategy,
you will also be responsible for overseeing, implementing and developing various
marketing strategies
– Drive revenue and profitability: This includes managing the product portfolio, pricing
strategies, and promotions to maximise sales and margins.
– Manage the e-commerce platform: Manage the e-commerce platform and ensuring it is
optimised for performance, user experience, and scalability. This includes overseeing
website design and functionality, payment processing, order management, and logistics.
– Develop and manage testing strategies: You will be responsible for managing and
developing testing strategies, including user and A/B testing, and will interpret this
data to make data-driven decisions that benefit the business.
– Monitor and report on e-commerce performance.
– Oversee the launch of various new products: You will be responsible for leading and
overseeing the launch of any new products and offerings within the brand, with strategic
launches into new markets and sales avenues.

Candidate Profile:

– Experience working within the luxury and/or tangible asset investment sector,
within SMEs. Experience in the whisky cask sector would be advantageous.
– Experience working with both online and offline e-commerce
– A commercially orientated B2C/D2C e-commerce leader with a proven track record in
combining strategic thinking with exemplary execution skills
– Track record of embracing change and helping a business move forward
– Experience in sourcing and identifying stock procurement solutions that enable the
brand and e-commerce platform to flourish
– Knowledge of implementing digital marketing concepts such as PPC, SEO, social
media, display and affiliate channels
– Experience working with CRM and CMS management platforms, particularly Hubspot CRM,
Shopify, Webflow and WordPress
– Highly adept with analytics and reporting tools including but not limited to Google
Analytics, Google Search Console, Semrush and AHRefs
– Highly adept with email marketing platforms and tools, as well as A/B testing tools
such as Google Optimize
– Degree in Digital Marketing, E-Commerce or related field
– Team-oriented approach with ability to take initiative, prioritise and manage
multiple tasks simultaneously to meet stakeholder expectations and deadlines across
multiple projects
– UX/UI experience is advantageous

If you are looking for a new and exciting opportunity to take ownership of a website in its initial growth phase, and possess the above experience, then submit your CV asap!

Mandeville is acting as an Employment Agency in relation to this vacancy.

How to Apply

If you would like to be considered for this position, please apply online below or alternatively call us on +44 (0)1628 600770 to discuss your suitability.

Apply Now