ECOMMERCE MANAGER – LUXURY

ECOMMERCE MANAGER – LUXURY

Overview

A RARE OPPORTUNITY TO JOIN THIS LUXURY BRITISH RETAILER.

SEEKING ECOMMERCE MANAGER AS THEY PREPARE FOR NEW BRAND LAUNCHES

My Client is an established British luxury retailer who now looking for an Ecommerce manager to help make this website the best customer journey on the market – to have imagination, wit , and of course, commercial viability.

KEY RESPONSIBILITIES ARE;

Daily Ecommerce Functions

*Processing daily web orders and sending orders onto our fulfilment company.
*Customer service – answering all contact forms and answering calls.
*Validating customer payments on Braintree prior to sending out orders.
*Processing refunds and exchanges.
*Working with Production and tracking customer repairs.
*Processing invoices and credits memos in stock management system (Microsoft Dynamics NAV).
*Organising goods replenishment
*Checking the Ecommerce connector between Magento (website) and NAV (stock management system) is working correctly.
*Creation of sales Excel.

Photography

*Organising product and model photography for the Ecommerce Site.
*Casting models, arranging fittings and bookings for Ecommerce use.
*Attending Ecommerce model shoots and helping with direction and styling.
*Managing Ecommerce Photography budget.
*Slight image alterations and retouches in Photoshop.

Website

*Creation and merchandising of new product on website.
*Creation of new web pages, capsule collections and sale categories.
*Monitoring all web pages and website functionality.
*Researching ideas for Ecommerce growth.

Reporting – Analysing Data

*Annual Sale Report reporting key KPIs – once a month.
*Monthly sale Reports reporting key KPIs- once a month.
*Google Analytics.

EDMS (Newsletters)/Online Marketing

*Creation of weekly newsletters.
*Creation of EDM templates.
*Segmentation of customers – for sample sale, VIP and other key events.

You will have at least 2 years ecommerce experience and be very comfortable with data analysis, google analytics etc.

If this exciting opportunity is right for you then please apply via the link below or call Ian Gerstein on 01628 600781 for more information.

How to Apply

If you would like to be considered for this position, please apply online below or alternatively call us on +44 (0)1628 600770 to discuss your suitability.

Apply Now