Luxury Supervisor London

Luxury Supervisor London


***NEW ROLE***
Luxury Supervisor London
£32,000 + Commission and fantastic benefits

My client is seeking a dynamic and motivated Luxury Retail Supervisor to join their team. As a Luxury Retail Supervisor, you will play a key role in ensuring the exceptional service and presentation of their luxury retail store. You will lead a team of retail associates, provide guidance, and strive to exceed customer expectations while maintaining a strong brand image.


1. Team Leadership:
– Lead, mentor, and motivate a team of retail associates.
– Set clear performance expectations and provide regular feedback.
– Conduct training sessions to enhance product knowledge and customer service skills.

2. Customer Service:
– Ensure an exceptional customer experience by greeting and assisting customers.
– Handle customer inquiries and resolve issues in a professional and timely manner.
– Maintain a welcoming and luxurious in-store atmosphere.

3. Visual Merchandising:
– Oversee the visual presentation of the store, ensuring products are displayed attractively.
– Monitor inventory levels and assist in stock replenishment.
– Collaborate with the visual merchandising team to create captivating displays.

4. Sales and Performance:
– Meet and exceed sales targets and KPIs.
– Analyse sales data and trends to identify opportunities for growth.
– Drive sales through up-selling and cross-selling strategies.

5. Store Operations:
– Ensure the store is clean, organized, and well-maintained.
– Manage cash registers and handle daily cash reconciliation.
– Assist in the implementation of company policies and procedures.

6. Inventory Management:
– Assist in receiving and managing inventory shipments.
– Conduct regular stock checks and report discrepancies.
– Collaborate with management to optimize stock levels.

– Previous retail supervisory or management experience in luxury retail is preferred.
– Strong passion for luxury brands and products.
– Excellent communication and interpersonal skills.
– Proven ability to lead and inspire a team.
– Detail-oriented and able to maintain high visual merchandising standards.
– Ability to work in a fast-paced and dynamic environment.
– Basic knowledge of inventory management and point-of-sale systems.
– Flexibility to work weekends, evenings, and holidays as needed.

I would love to share more information and tell you more about the role!
☎️ 01628600782

Mandeville is acting as an Employment Agency in relation to this vacancy.

How to Apply

If you would like to be considered for this position, please apply online below or alternatively call us on +44 (0)1628 600770 to discuss your suitability.

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