Retail Customer Service Team Leader

Retail Customer Service Team Leader


Job Title: Retail Customer Service Team Leader – Multi-Brand, Non-High Street Environment

Location: West London

Salary: £28-34k. Competitive, with Excellent Career Progression Opportunities

Our client are looking for someone to join their dynamic team in a fast-paced, multi-brand environment that isn’t your typical high street setting. We’re looking for a Customer Service Team Leader to lead and inspire in a highly customer-focused and people-centric atmosphere. If you thrive in a non-traditional setting and are ready for a role that values personality and behaviours, this is the opportunity for you.

– Lead and motivate a customer service team in a non-high street, multi-brand environment.
– Foster a highly customer-focused culture, ensuring exceptional service delivery.
– Demonstrate a people-focused approach to management, encouraging team collaboration and growth.
– Oversee day-to-day operations, ensuring efficiency and exceeding service standards.
– Contribute to the development and implementation of customer service strategies.

– Proven experience in a customer service leadership role.
– Strong interpersonal skills, with a people-focused management approach.
– Ability to thrive in a fast-paced, dynamic environment.
– Demonstrated commitment to exceptional customer service.
– Excellent communication and problem-solving skills.

– Competitive salary with opportunities for career progression.
– Unique, non-high street working environment.
– Emphasis on a people-focused approach to management.
– Collaborative and supportive team culture.
– Additional benefits [optional].

How to Apply:
If you’re ready to take on a leadership role in a unique and dynamic setting, we want to hear from you!

Join our client in delivering outstanding customer service in a non-traditional, multi-brand environment!

Mandeville is acting as an Employment Agency in relation to this vacancy.

How to Apply

If you would like to be considered for this position, please apply online below or alternatively call us on +44 (0)1628 600770 to discuss your suitability.

Apply Now