Sales Associate

Sales Associate


Sales Associate : £25 – 30k & bonus dependent on experience.

The Mandeville Recruitment Group is currently seeking a high energy, proactive and successful Senior Showroom Sales Advisor, Senior Sales Advisor – Luxury – for a forward thinking e-commerce retailer located in the Thames Valley.

Role Summary:
As a senior sales associate, it is your responsibility to ensure that customers receive the highest level of service and a memorable experience during their visit. This includes answering their questions about the products, demonstrating the features & benefits, processing orders, and maintaining a clean and presentable showroom environment. You will strive to meet and exceed customer expectations and contribute to creating a positive reputation for the showroom.

* Excellent communication skills: the ability to clearly and effectively communicate with customers about the products and services offered.
* Strong sales skills: sales techniques to help customers make informed purchasing decisions.
* Customer-oriented approach: a friendly and professional demeanour, with a focus on providing excellent customer service.
* Organization and attention to detail: ability to accurately process customer orders and maintain a well-organized showroom.
* Time management: ability to prioritize tasks and manage time effectively to meet the needs of customers.
* Basic computer skills: familiarity with basic computer software systems to process customer orders and to produce sales reports.
* Ability to work well in a team: willingness to work collaboratively with others to achieve shared goals and deliver outstanding customer experiences.
* Flexibility: availability to work weekends and evenings, as required, to meet customer needs.

Key Relationships:
* Marketing
* Merchandising
* Finance
* Customer Service
* Logistics

We are looking for candidates who can demonstrate they have the following:
* Curiosity
* Hunger to succeed and develop
* First class written and verbal communication skills adapted to the needs of the target audience.
* The ability to articulate complex topics in a simple and impactful manner.
* Strong inter-personal and collaborative skills, able to connect with a diverse range of people and teams.

The successful candidate is likely to have the following credentials:
* Sales experience: previous experience in a sales role, especially in the luxury goods industry.
* Customer service experience: experience in customer-facing roles, where you have demonstrated excellent customer service skills.
* Product knowledge: prior knowledge and experience with high-end luxury goods.
* Fashion or luxury retail experience: experience working in a high-end retail environment, where you have demonstrated an understanding of the latest fashion and luxury trends.
* Retail operations experience: experience in a retail operations role, such as stock management or point-of-sale systems.

Hours & Location:
5 days per week, including Saturdays
We operate 09:00-17:00 with a 1-hour, unpaid lunch.

Perks & Benefits:
* 25 days holiday per annum in addition to statutory holiday, after 2 years’ service 1 additional day per year up to 5 additional days.
* Birthday day can be taken off if it falls in the working week.
* You are entitled to take advantage of the company’s private medical insurance. If you prefer to make your own arrangements we provide, instead, a supplement to your salary of £35 per month.
* Fully subsidised Life Insurance at x4 salary cover.
* We operate a workplace pension scheme which you will automatically be enrolled into after 3 months.5% of own salary with the company adding and additional 3% and the government funded 2% paid directly into your pension account.
* Discretionary companywide bonus scheme.
* Parking is available nearby at our designated car park free of charge.
* Staff purchase scheme, the option to pay up to 12 months interest free.
* Bike2Work scheme.

Mandeville is acting as an Employment Agency in relation to this vacancy.

How to Apply

If you would like to be considered for this position, please apply online below or alternatively call us on +44 (0)1628 600770 to discuss your suitability.

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