Overview

We are seeking a detail-oriented and proactive Credit Controller for a niche dental fit out brand to join the finance team. As a Credit Controller, you will play a crucial role in ensuring timely and accurate management of outstanding debts and maintaining healthy customer relationships. This role is HYBRID and based in Hertfordshire – near Royston/Nuthampstead £28k-£35k + Company Bonus + Benefits!

This brand is very forward thinking with the high-tech facilities, equipment, and solutions to offer the NHS, Dental Practises and Private Clients.
These roles are due to expansion as they are massively growing! Progression into another role in the company will be an option as they are looking to grow even further by 2024.

Key Responsibilities:

*Debt Management: Monitor and manage the company’s outstanding debts, ensuring timely collection and resolution of overdue accounts.
*Credit Assessment: Assess the creditworthiness of new and existing customers through analysis of financial statements, credit history, and other relevant data.
*Credit Policy Adherence: Implement and enforce the company’s credit policies and procedures, making recommendations for adjustments when necessary.
*Customer Communication: Initiate effective communication with customers regarding overdue accounts, payment plans, and disputes, aiming to resolve issues and maintain positive relationships.
*Payment Reconciliation: Reconcile customer accounts, matching payments received with outstanding invoices and addressing discrepancies.
*Reporting: Prepare regular reports on the status of outstanding debts, aging reports, and other relevant financial data for management review.
*Collaboration: Collaborate closely with the sales and customer service teams to ensure alignment on credit terms and resolve customer inquiries promptly.
*Dispute Resolution: Investigate and resolve disputes related to billing and payment discrepancies, coordinating with relevant internal departments and customers.
*Risk Management: Identify potential credit risks and recommend appropriate actions to mitigate them, including adjusting credit limits or recommending legal actions if necessary.
*Documentation: Maintain accurate and up-to-date records of all credit and collection activities, ensuring compliance with data protection regulations.

Qualifications:

*A bachelor’s degree in finance, accounting, or a related field is preferred.
*Proven experience as a Credit Controller or in a similar credit management role.
*Strong understanding of credit principles, financial analysis, and risk assessment.
*Excellent communication and negotiation skills for interacting with both internal teams and external customers.
*Detail-oriented with strong analytical and problem-solving abilities.
*Ability to work independently and manage multiple tasks in a fast-paced environment.
*Knowledge of relevant legal and regulatory requirements pertaining to credit and collections.

What we are after?

*We want the right attitude! Work hard, play hard.
*Company values are important – Team work, Hard work, Attention to Detail, & Problem solving
*We want the right attitude, so if you are stuck, we want you to ask as everyone is there to help!
*Honesty & Integrity is important – as it’s a Family feel business.
*You will speak with other departments like the Project Management teams to Engineers so the sales team

Perks:

*If you love food, how about a free lunch order every week?
*25 Days Holidays + Bank Holidays
*Summer and Winter Parties
*They have a Freezer, Fridge, Coffee Machine and an Oven, Oven Pizza’s for Lunch?
*Touch Screen Laptops and lovely working spaces
*This role is due to expansion so there is a lot of room for progression.

If you feel this role is right for you, get in contact! 01628 600785 nayha.ahmad@mandeville-sales.co.uk

Mandeville is acting as an Employment Agency in relation to this vacancy.

How to Apply

If you would like to be considered for this position, please apply online below or alternatively call us on +44 (0)1628 600770 to discuss your suitability.

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